Each Vverde The Label bag is handmade and quality checked before dispatch. We prioritise maintaining a standard of high quality and customer satisfaction in all Vverde The Label products.

However, if you are unhappy with your Vverde The Label purchase, we offer exchange or refund, provided that the product is returned within 10 days of the original purchase, in its original packaging and dustbag, you can provide proof of purchase, and the bag is unused and in its original condition with all tags intact. Please keep in mind that if the item is to be exchanged that we do not produce large volumes of our styles so your preferred item may not be available.

Please contact vverdethelabel@gmail.com before returning your item with your full details and your enquiry.